Expert Help for Managing Your Health

You have a new partner for staying healthy and feeling your best. Ohio State is now offering health coaching and care coordination programs through CareAllies (www.mycareallies.com , password is "buckeyes"), a leading third-party provider of health and wellness programs. Health Coaches and Care Coordinators can help you:

Develop strategies for achieving a wide range of health goals, through diet, exercise, weight management, and prevention.
Act on any identified health risks.
Better manage chronic conditions.

Health Coaches: Anyone who completes a Personal Health Assessment (PHA) can take advantage of the health coaching benefit, which is provided for you at no additional cost. A CareAllies Health Coach^SM is a certified health educator who will be available to help you set health improvement goals and provide ongoing guidance and expertise tailored to your needs. Your Health Coach may also recommend a Lifestyle Management program for health concerns related to tobacco cessation, weight management, or stress reduction. Based on certain risk scores in your PHA data (and whether you consented to releasing this information to the health plan), you may be contacted directly by a Health Coach to work with you on making changes that could help minimize the effects of any health concerns.

Care Coordinators: If you’re living with a chronic condition such as diabetes, asthma, chronic obstructive pulmonary disease, or heart disease, you understand the importance, and sometimes the difficulty, of managing these conditions. Ohio State provides a care coordination benefit through CareAllies for you at no additional cost to supplement the care being provided by your doctor. Our care coordination program is called CareAllies Smart Steps,^SM and Care Coordinators are Smart Steps nurses who are trained to help you recognize and anticipate symptoms, comply with your care plan, and get the support that you need between physician visits.

How Our New Health Support Services Work
	CareAllies Health Coach Program	CareAllies Smart Steps Care Coordination Program
Who’s eligible?	All benefit-eligible faculty and staff and their enrolled adult dependents who have completed a PHA and have authorized the release of their PHA data to the health plan.	All faculty and staff and their dependents who are enrolled in an Ohio State medical plan and are identified as being eligible for one of the programs based on PHA results or analysis of medical and prescription drug claims.
How do I sign up?	You may be contacted by a Health Coach based on certain health risks that are identified in your PHA, or you may contact a Health Coach directly to address health concerns.	You may be referred or invited to the program based on a medical diagnosis, risk factors, medical history, PHA results, or medical and prescription claims.
What services does this program provide?	Specific health information on topics like nutrition, exercise, high blood pressure, high cholesterol, prevention, and more. Coaching assistance to help you make changes that can minimize the effects of any health issues. Referrals to resources and other programs from which you may benefit. Lifestyle Management programs in specific areas such as tobacco cessation, weight loss, and stress reduction.	Help in taking control and minimizing day-to-day health effects of asthma, diabetes, heart disease, chronic obstructive pulmonary disease. Assistance with becoming more proactive in managing your condition. Development of an action plan with a Smart Steps nurse and your own physician’s input.
Is there a cost to me for these services?	No	No
Does the program coordinate care directly with my physician?	No	Yes

Health Coaches and Care Coordinators will supplement your current care management team to help you:

Know how to access important routine care and appropriate exams.
Develop healthier habits and condition management strategies.
Understand and comply with your doctor’s recommendations.

Click here to download and print duplicate CareAllies Care Cards for your family members. (447kb pdf) For more information on these programs, please call CareAllies toll-free at 1-800-579-0534, or visit the CareAllies web site at www.mycareallies.com . Password is buckeyes.

Click here to find out who’s eligible for all of the Your Plan for Health programs and benefits. (135kb pdf)

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CareAllies 24-Hour Nurse Line: Answers When You Need Them

Have a question about a non-emergency health symptom? You and your family can now speak to a registered nurse at any time through the CareAllies 24-Hour Nurse Line. Just call the confidential Nurse Line toll-free at 1-800-579-0534 any day, from anywhere, as often as you need assistance. This number is also listed on the CareAllies Care Card. (Click here to download and print duplicate CareAllies Care Cards for your family members. [447 kb pdf])

Registered nurses are available to provide relevant health information and help you access the most appropriate medical care. All benefit-eligible faculty, staff, and dependents can take advantage of this opportunity to speak with a dedicated medical professional.